Reset Admin Password for ZKAccess 3.5.5.1

How to reset the admin password for ZKAccess 3.5.5.1

ZKAccess 3.5 is one of ZKTeco professional softwares that is widely used to manage the access control settings on some ZKTeco devices like InBio series, MA500, C2 & C3 Control Panels...etc.

Like any ZKTeco software, the ZKAccess 3.5 requires a username and password in order to open it. However, sometimes for different reasons, this login and/or password may be lost. As a result, you find yourself stuck with inaccessible data in this software.

This software comes with two versions : ZKAccess 3.5.2 and ZKAccess 3.5.5.1.

In this post, I'm going to share with you how to recover and reset the admin password for ZKAccess 3.5.5.1 without losing your employees data.

If you have the ZKAccess 3.5.2, check the video below to know how to recover the admin password for this version.

What do you need ?

Have a full access to the computer where ZKAccess 3.5.5.1 is installed

A valid version of Microsoft Access installed on this computer (even if it's a trial version that's fine, just make sure you can edit files with it)

Step 1 : Locate the database file

ZKAccess 3.5.5.1 uses a Microsoft Access file as default database, and it's default location is C:\Program Files (x86)\ZKTeco\ZKAccess3.5\access.mdb.

If you don't find that file in its default location or want o make sure where exactly the database file is, you need to check the software config file AppSite.xml

1- Go to the software folder in C:\Program Files (x86)\ZKTeco\ZKAccess3.5

2 - Open the file AppSite.xml with the notepad

3- Search for the line where Data source variable will show you the full path to ZKAccess database file.

Step 2 : Find out the admin password

Double-click the database file (access.mdb), scroll down the tables list and open the table named auth_user. You will see the admin username and password.

Now you can log in to your software using the information above that you found in the database.

Watch the full video tutorial about ZKAccess 3.5.5.1 :

Bonus : Changing the admin password from the database

If you want to change ZKAccess admin password from the inside of the database, just follow the steps below :

1- Copy the database file (access.mdb) from ZKAccess folder to Desktop.

2- Open the database file with Microsoft Access and go to auth_user table then double-click on it.

3- In password field, enter your new password that you want to use to open ZKAccess

4- Save the changes then close Microsoft Access.

5- Copy the database file back to its original location and replace the old file.

Now you can open ZKAccess with your new admin password.

Hope this tutorial can be useful for you, don't hesitate to contact me or leave a comment if you encounter any problem with the steps above.

Comments

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